Our Cancellation Policy

Please know that we value both your time and ours. When you book an appointment with one of our practitioners, that time is set aside to focus on you, along with additional time to prepare for the appointment. We understand that emergencies happen and cancellation may be required. If you do need to cancel, please contact us as soon as possible to reschedule by email at contact@truepotentialhealth.com or by phone at 306-373-5209.

To avoid being charged a cancellation fee, please make sure you contact us at least 24 hours ahead of your scheduled appointment. Cancellations requested within 24 hours may incur a cancellation fee equal to the cost of your appointment. Unless an alternate method of payment is arranged, all cancellation fees will be charged to the credit card provided to us at your initial booking.